Refund policy
Every order are different but rest assure Sexymenunderwear.com will Never let you down!
We have a 12-day return policy, which means you have 12 days after receiving your item to request a return or an exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at Sales@sexymenunderwear.com , please provide any picture possible to speed up the process if possible. If your return is accepted on our fault , we’ll send you a free return shipping label as well as instructions on how and where to send your package, other requests are always possible after reviewing your case.
To start a return, you can contact us at Sales@sexymenunderwear.com , please provide any picture possible to speed up the process if possible. If your return is accepted on our fault , we’ll send you a free return shipping label as well as instructions on how and where to send your package, other requests are always possible after reviewing your case.
Items sent back to us without first requesting a return will not be accepted
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
Certain types of items cannot be returned, like clothing that have been weared or used especially thongs , jockstrap are not possible ,personal care goods
(such as beauty products)
Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do accept exchanges for items that are still new with tags